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First Aid Training FAQs
Find answers about RealMed’s onsite first aid training, blended learning, workplace requirements and course certificates.
Q. What are the workplace first aid requirements in New Zealand?
A. New Zealand workplaces must provide adequate first aid equipment and facilities and ensure workers have access to trained first aiders.
The number of first aiders and level of training required will depend on factors including:
The nature and risks of the work
The number and needs of workers
The size and location of the workplace
The time it may take emergency services to arrive
Whether people work remotely or in isolation
WorkSafe provides detailed guidance in its First Aid at Work resource.
Q. Which RealMed first aid course is right for our workplace?
A. Our Workplace First Aid Course is designed for low-risk workplaces needing essential first aid capability.
Our Comprehensive First Aid Course provides broader training for moderate- to high-risk workplaces, remote locations and teams that may need to manage more serious incidents.
Our Refresher First Aid Course is for people renewing an existing first aid certificate.
We can help you select the most appropriate course based on your workplace, risks and emergency response needs.
Q. Does RealMed offer NZQA unit standards?
A. No. We don’t currently offer NZQA unit standards.
WorkSafe recommends training through an NZQA-accredited organisation. However, the workplace regulations require access to trained first aiders and do not specify that every workplace first aid course must include NZQA unit standards.
Employers should determine what training is appropriate for their workplace and check whether any industry, client or contractual requirements apply before booking.
Q. What guidelines does RealMed follow?
A. Our training is aligned with current Australian and New Zealand Committee on Resuscitation guidelines and is delivered by an NZ Resuscitation Council–certified Emergency Care Instructor.
Q. Can the practical training be completed in one day?
A. Yes. The practical component of our main workplace courses is completed in one day or less. Any required online learning must be completed before attending the practical session.
A. Can you tailor the training to our workplace?
A. Yes. We can adapt scenarios and practical activities around your workplace risks, environment, equipment and likely emergency situations.
Tell us about any particular hazards or incidents you would like included when requesting your quote.
Q. What topics are covered?
Content depends on the course selected and may include:
Scene assessment and DRSABCD
Adult, child and infant CPR
AED use
Choking
Life-threatening bleeding
Wound packing and tourniquet use
Injuries, burns and shock
Medical emergencies
Anaphylaxis and EpiPen use
Teamwork and emergency handover
Each course page provides its complete content overview.
Q. Do participants need previous first aid experience?
A. No previous experience is required for the Workplace or Comprehensive First Aid Course.
Participants attending Refresher First Aid should hold an existing or recently expired first aid certificate. Contact us if you are unsure whether someone is eligible.
Q. What happens if someone makes a mistake during training?
A. Mistakes are a normal part of learning. The instructor provides coaching, feedback and opportunities to repeat practical skills until the participant is confident and can complete them correctly.
Q. What is required to receive a certificate?
A. Participants must complete the required pre-course learning, attend the practical training and take part in the required practical activities.
A RealMed First Aid e-certificate is issued following successful completion.
Q. How long is the certificate valid?
A. RealMed first aid certificates are valid for two years. Refresher training should then be completed to keep the certificate current.
ANZCOR recommends refreshing CPR skills at least annually, even when the first aid certificate remains current. WorkSafe guidance.
Q. What should participants wear and bring?
A. Wear comfortable clothing that allows movement. Participants will practise CPR and other hands-on techniques, which may involve kneeling or working on the floor.
We provide all training equipment and learning materials. Participants should bring lunch, snacks and a water bottle unless catering has been arranged.
Q. Are breaks included?
A. Yes. Appropriate morning tea and lunch breaks are included in full-day courses. The exact schedule will be confirmed when the course is booked.
Q. How do we book training?
A. RealMed delivers private onsite training for workplaces, schools, farms and organisations across New Zealand.
Contact us with your location, preferred dates, course type and estimated group size, and we’ll provide availability and group pricing.
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