First Aid Training FAQs | RealMed First Aid

A. New Zealand legislation requires that all workers have access to trained first aiders. However, the level of risk in a workplace can vary depending on the type and location of the business. For this reason, first aid training should be regularly reviewed to ensure it remains appropriate and effective. For detailed guidance, refer to WorkSafe’s First Aid at Work – General Requirements for Workplaces.

A. In most cases, the Workplace First Aid course, which runs for eight hours, meets the basic requirements for workplace first aid. However, if your workplace involves specific hazards not covered by this course, a more comprehensive option—such as the 12-hour Comprehensive First Aid Course or a custom-tailored program—may be necessary.

A. Yes. The required durations are as follows:

• Comprehensive First Aid Course – 12 hours of training and assessment

• Workplace First Aid course – 8 hours of training and assessment

• Refresher First Aid course – 6 hours of training and assessment

A. Yes! We offer blended learning, where you complete the theory portion online at your own pace, followed by an in-person practical session. This flexible approach reduces the in-person training time from 12 hours to just 7 hours, making it more convenient without compromising on quality or certification.

A. Not at all! The course is designed for beginners with no medical background. It focuses on simple, practical skills that are easy to understand and apply.  It's our job to make it easy.

A. That’s totally okay! Mistakes are part of learning. The course is meant to be a safe space to practice and build confidence.

A. Absolutely! We provide on-site group training tailored to your organisation's needs.

A. Anyone can take a First Aid course! It's especially valuable for:

• Parents and caregivers

• Teachers and school staff

• Workplace employees

• Coaches and fitness trainers

• Security personnel

• General public interested in emergency preparedness

A. You can register via our website, by calling us, or sending an email. Group bookings and private sessions are also available.

A. We provide all necessary training materials for the day. We recommend bringing snacks/lunch and a water bottle.

A. Wear comfortable clothes that allow for movement. You’ll be practicing CPR and other hands-on techniques, often kneeling or working on the floor.

A. Full-day courses include 15-minute breaks for morning and afternoon tea, plus a 30-minute lunch break. 

A. Yes! You’ll receive a first aid e-certificate upon successful completion of the course. Certification is valid for 2 years, after which a refresher course is required.

A. No — RealMed is not an NZQA-accredited provider.
However, NZQA accreditation is not required for workplace first aid training. WorkSafe allows employers to choose any competent provider that meets the needs and risks of their workplace.

We issue recognised two-year first aid certificates, follow ANZCOR guidelines for CPR, and provide training that is often more practical, more realistic, and more relevant than standard NZQA unit-standard courses.
Our courses include hands-on scenarios, Control the Bleed, tourniquets, wound packing, and high-stress decision-making — the skills people actually need in real emergencies.

A. It’s very rare, but possible if someone doesn’t attend all sessions or cannot demonstrate the required skills. Trainers will offer additional help or chances to retry.

A. Yes! Having First Aid certification is a great resume booster, especially for roles in education, childcare, fitness, security, hospitality, and healthcare.